Total quality management (TQM) describes a management approach to long-term success through customer satisfaction and ongoing refinements in response to continuous feedback. At ADS, we define goals to achieve TQM adhering to established standards, such as the SEI’s Capability Maturity Models (CMM), International Organization for Standardization’s ISO 9000 series or the Six-Sigma.
At every stage we will divide into four sequential categories: plan, do, check, and act (the PDCA cycle), helping us to measure the success at every stage.
We define a plan that is comprehensively covering organizational wide efforts, in creating an environment for continuous improvements to deliver high-quality products and services to your customers.
We ensure that the processes are continuously meeting specific requirements in terms of standards and measures, including performance, quality, and duration.
We ensure that all customers are satisfied even when their expectations change over time.
Normally companies are concerned with two types of standards: output standards and process standards. Our TQM solution typically includes:
Individual QA Plans were generated specific to the task orders. These plans provided a baseline of QA activities for
We utilized Jenkins, Maven and Gradle, and built an automated build environment scheduling nightly builds, and automa
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