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Business Process Management

We streamline business processes and the development, implementation, and support of process improvements to eliminate redundancy, increase productivity, and reduce cost.

What We Do

Gather and Develop

We collect information sharing and business requirements from clients to use in the development of new systems and the reengineering of legacy systems.

Analyze and Recommend

We analyze existing work flow processes and define business requirements and recommend improvements to or reengineering of business work flow processes in order to meet identified business requirements.

Coordinate and Discover

We coordinate business process improvement initiatives across the lines of business of either a single agency or multiple state agencies. We analyze the operational, technical and economic risks of reengineering efforts

Assist and Document

We assist clients with change management planning and the execution of reengineered business processes. We document the reengineering methodologies used to recommend improvements in business processes and the methods of implementation; and assist agencies in developing technical solutions for IT projects for recommended business process improvements.


We apply domain knowledge, established process improvement methodologies, and an in-depth understanding of process and technology to deliver the vision, tactics, and tools that organizations need to build systems. We scale innovations with best practices garnered from projects across industries in by conducting:

  • Enterprise architecture maturity assessment;
  • Enterprise architecture governance implementation;
  • Definition of IT strategy;
  • Enterprise architecture modeling and analysis;
  • IT governance and IT compliance;
  • Business and architecture-driven solution analysis and design;
  • Communications services to help you build a positive image of your program and gain the right visibility.

Case Studies

Federal Agency

Federal Agency

Adhering to the Federal Enterprise Architecture Framework (FEAF) we integrated several legacy applications with emerg

State’s Medicaid Management Information System (MMIS)

State’s Medicaid Management Information System (MMIS)

We assisted the agency staff by defining and documenting customer business functions and processes. We worked with th